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Anthem Inc
Posted: April 11, 2017
Last activity: April 13, 2017
"SilverLight Control ERROR in 'sGetWordMacroDotPath': Microsoft Word version '15.0' is not supported" using 7.1.6 and 32 bit MS Word
Hi,
I am getting this error "SilverLight Control ERROR in 'sGetWordMacroDotPath': Microsoft Word version '15.0' is not supported" when trying to merge the word document using MS Office 2013. I am using PEGA 7.1.6, browser I.E and word installed is a 32 bit. Please help.
Thanks,
Santhosh
***Moderator Edit: Vidyaranjan | Updated Categories***
Hi,
Please check below pdn article:
https://pdn.pega.com/support-articles/silverlight-does-not-support-microsoft-word-2013
SUMMARY
Word merge feature works when using Microsoft Word 2010, but not when using Microsoft Word 2013.
ERROR MESSAGES
SilverLight Control ERROR in 'sGetWordMacroDotPath'. Microsoft Word version '15.0' is not supported
STEPS TO REPRODUCE
1. Call Pega section pzWordMergeSL from the local section.
2. Launch pzSilverLightWordMergeControl.
ROOT CAUSE
Integration with Word 2013 is not supported until Pega 7.1.7.
This is mentioned on page 16 of the Platform Support Guide (https://pdn.pega.com/documents/platform-support-guide).
RESOLUTION
Upgrade to the latest version of Pega 7.1.
Thanks,
Susan