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Sai Tamada (TAMADA10)
Ernst & Young

Ernst & Young
US
TAMADA10 Member since 2011 18 posts
Ernst & Young
Posted: December 20, 2016
Last activity: March 28, 2017
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Silverlight pre-requisites Installer Issue in Pega V.7.2.1 (Even after installing the Silverlight)

I am getting the pre-req silverlight installer issue when I am trying to load the work merge template on my sand box. Please find the attachment below for reference. I am getting the following error when I try to lauch through SandBox but when I do the same on my Virtual Box version of 7.2.1 I am not seeing the error.

Is there anything else I should configure or setup to get it worked.

Note: I did go through the support arcticle before as mentioned in the below link writing this post.

https://pdn.pega.com/support-articles/silverlight-pre-requisites-installer-issues

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