Posted: 20 Dec 2016 17:59 EST Last activity: 28 Mar 2017 6:20 EDT
Silverlight pre-requisites Installer Issue in Pega V.7.2.1 (Even after installing the Silverlight)
I am getting the pre-req silverlight installer issue when I am trying to load the work merge template on my sand box. Please find the attachment below for reference. I am getting the following error when I try to lauch through SandBox but when I do the same on my Virtual Box version of 7.2.1 I am not seeing the error.
Is there anything else I should configure or setup to get it worked.
Note: I did go through the support arcticle before as mentioned in the below link writing this post.
As Rincy mentioned, this could be an issue with your windows registry. However, if you want to make the changes as suggested in the article , you might face an error sighting insufficient privilege. Or sometimes. it even does not show any error and ignore the save command of the operator.
So better you invovle your system administrator for trying out this registry level changes.