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Mike Scheffler (MikeScheffler)
PEGA
Senior Solution Architect
Pegasystems Inc.
US
MikeScheffler Member since 2014 1 post
PEGA
Posted: July 13, 2021
Last activity: August 2, 2021
Posted: 13 Jul 2021 11:53 EDT
Last activity: 2 Aug 2021 10:13 EDT
Solved

Simple URL redirect - how?

Hey all,

Maybe this was already asked, but I don't find an answer in the community yet.

In Sales Automation (8.7) we adopted the "Shareable link" feature as existing in Agile Studio, to provide a simple URL for sharing purposes.

There are 2 issues:

  1. The provided URL does not open in a separate thread. So if the receiving user opens it in a new browser tab and is already logged into the application, it shows the page where the user was already staying instead to open the desired work instance. So 2 browser tabs existing no with the same context.
  2. If the receiving user is not logged in, the URL points to the login screen which is correct. However, after logging in, the system does not forward to the work instance, instead it keeps staying on the default landing page after login.

Please where has this to be configured so that it works properly?

The simple URL configuration on the URLMapping rule pyDefault seems to be ok (followed according to the instructions under https://collaborate.pega.com/discussion/theme-cosmos-open-work-object-full-portal-copy-sharable-link). So this is probably part of the application configuration. The behavior described under 1. also happens when the user manually opens a new browser tab and provides a link to to the logged application - and a change in one tab will cause an update to the same in the other tab.

Hey all,

Maybe this was already asked, but I don't find an answer in the community yet.

In Sales Automation (8.7) we adopted the "Shareable link" feature as existing in Agile Studio, to provide a simple URL for sharing purposes.

There are 2 issues:

  1. The provided URL does not open in a separate thread. So if the receiving user opens it in a new browser tab and is already logged into the application, it shows the page where the user was already staying instead to open the desired work instance. So 2 browser tabs existing no with the same context.
  2. If the receiving user is not logged in, the URL points to the login screen which is correct. However, after logging in, the system does not forward to the work instance, instead it keeps staying on the default landing page after login.

Please where has this to be configured so that it works properly?

The simple URL configuration on the URLMapping rule pyDefault seems to be ok (followed according to the instructions under https://collaborate.pega.com/discussion/theme-cosmos-open-work-object-full-portal-copy-sharable-link). So this is probably part of the application configuration. The behavior described under 1. also happens when the user manually opens a new browser tab and provides a link to to the logged application - and a change in one tab will cause an update to the same in the other tab.

Thanks a lot for your help.

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Sales Automation 8.7 User Experience Senior System Architect