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Mahalia Rose Galleno (mgalleno)
Accenture Inc

Accenture Inc
PH
mgalleno Member since 2017 9 posts
Accenture Inc
Posted: September 1, 2020
Last activity: September 1, 2020
Posted: 1 Sep 2020 2:38 EDT
Last activity: 1 Sep 2020 2:55 EDT

Simulate case property values on Correspondence preview

Hi,

We are trying to customize the preview function of correspondence template.  This is to avoid creating cases to preview template and to minimize the time creation of a template. 

Is it possible to simulate a case via activity before previewing a template?  

Thank you,

Mahalia

 

Pega Customer Service 8.4 Case Management Consumer Services