Remya Peethambaran (RemyaPeethambaran)
Cognizant Technology Solutions

Cognizant Technology Solutions
RemyaPeethambaran Member since 2011 5 posts
Cognizant Technology Solutions
Posted: October 30, 2020
Last activity: November 10, 2020
Posted: 30 Oct 2020 13:15 EDT
Last activity: 10 Nov 2020 6:00 EST

Singleton Exception on agents


We are experiencing an issue with one of our agents in production. The agent runs for few hours, throws exception as below in the logs and stops. We are unable to replicate this in the lower environments with relatively smaller volumes of data. Agent activity has not used any activity-end steps in it. Can anyone help how to exception handle this so that it will not stop the agent abruptly? Also any help with how to replicate this in lower environments? We have tried restarting the JVMs. This is a singleton exception object and the stack trace below does NOT reflect the actual point of failure. To see the actual trace, set Initialization/UniqueActivityTerminateExceptions = true

Thank you.

***Edited by Moderator Marissa to update Pega Academy to Product; update Content Type from Discussion to Question***
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