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American Express
Posted: February 15, 2017
Last activity: February 15, 2017
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Skip create harness in Work-.NewWork is unchecked in Pega 6.1 and checked for the same rule in Pega 7.2. What is the impact if we made the checkbox unchecked in Pega 7.2
Hi,
Skip create harness in Work-.NewWork is unchecked in Pega 6.1 and checked for the same rule in Pega 7.2. What is the impact if we made the checkbox unchecked in Pega 7.2
Where the checkbox in Work-Cover-.NewWork is unchecked.
Because of this additional work object is getting created with prefix "W-" along with the work object we are creating because of this checkbox value true. So customized the flow rule and changed the value to false from true then it is fixed.
Can somebody please help me in knowing What is the impact if we made the checkbox unchecked in Pega 7.2.
Thanks,
Naveen
Select this to indicate that the application can create a work item from properties defined in a data transform and with processing by the NewDefaults activity, without other sources of property values.
When selected:
If the data transform and the NewDefaults activity supply values that pass validation, the system creates the work item.
The user form based on the harness specified in the Harness field appears only when validation fails.
So if you uncheck it then it will not skip the new harness at the beginning of the flow.
As such there is no business impact apart from the fact that your operator needs to do an extra click or fill up some extra information before actually creating a case which might incur some additional processing time,