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 Anwer Mohammad (MohammadAR) Billennium India Pvt Ltd
Billennium India Pvt Ltd
IN
MohammadAR Member since 2017 1 post
Billennium India Pvt Ltd
Posted: October 30, 2019
Last activity: October 30, 2019
Posted: 30 Oct 2019 10:11 EDT
Last activity: 30 Oct 2019 17:20 EDT
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SLA with data model mapping

Hi,

I have a sla which is hardcoded with deadline and already i have created a data model in which i have a field which has to be mapped and is delegated and now i need to call that in sla how can i do it ? Can you guys please me with this.

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management
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Posted: 2 years ago
Posted: 30 Oct 2019 17:20 EDT
Devarajulu Prathapaneni (Deva_Prathapaneni) Cognizant Tech Lead
Cognizant
SE

You can update SLA with property instead of hardcoded value  by using  set to the value of property  option and while creating case you can read value from delegated table and set on the property.

 

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