SLA Deadline date is calculated correct ,but time is not.
I have created an SLA and used it for assignment level. Deadline is 3 days, and business calendar is checked.
Every time the assignment is created, the deadline date is calculated correctly and the time is being calculated as nearest hour.
Eg: if the assignment is created at 2:52PM on 20th Aug, deadline is coming as 25th (considering 22nd and 23rd as weekend) but the time is coming as 3:00PM
Is this a correct behaviour?
Operator calendar attached.
Accepted Solution
Posted: 1 month ago
Posted: 1 month ago
Thank you!
Pallavi M | Moderator | Pega Collaboration Center
i have used addtimes .
@(Pega-RULES:BusinessCalendar).addTime(@DateTime.CurrentDateTime(),<days>,<hour>,<min>,<sec>,true,"<calendarName>")