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JhonattanJorgeO Member since 2018 5 posts
RulesCube
Posted: January 28, 2019
Last activity: January 30, 2019
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SLA doesn't localize correspondence 7.3.1

Hi,

I need some support about how to localize a correspondence rule for a sla.

I have a base correspondence rule in english "CorrTest" in a ruleset ( example: ccla ) and the same rule with translated content in spanish in the localize ruleset ( ccla_es ).

According to the sla i run an activity that calls "CorrSend" but it only send the email with the contents of the rule that is in english.

At runtime the localization works fine it searchs the contents of the ruleset from the user language preferences.

I read other post about the pxRequestor page and tried to change the .pxReqLocale property manually but also that didn't work.

I will upload the activity that send the email.

***Edited by Moderator Marissa to update platform capability tags****

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