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KolliparaJ Member since 2019 11 posts
Sri Vishnu Educational Society
Posted: 9 months ago
Last activity: 9 months 3 weeks ago

SLA for pickupman

Hello,

I am creating an online laundry application. In it customer enters the pickupdate and pickuptime when the pickup man should come to pickup clothes.After Admin approves the request the assigment is routed to Pickupman.How to do SLA for this?

Also there is another requirement where Customer may update to increase the preferred before 12hours of previously requested timelines. HOw to do this?

***Edited by Moderator: Lochan to update platform capability tags***

Pega Platform Case Management
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