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ScotiaBank
Posted: May 22, 2018
Last activity: February 25, 2019
Closed
Smart Dispute issuer
Hi All,
Does Smart Dispute issuer framework has any bulk action functionality. If SD users have to perform same actions on the multiple disputes which belongs to single claim is there any bulk actions available in smart Dispute.
Thanks,
Viswa.
Hi Viswa,
Smart Dispute Issuer application has bulk process feature with some limitations.
Bulk action supports process potential duplicates, qualify dispute, provisional credit, supporting documents, dispute questionnaire(fraud), cardholder liable, writeoff etc.
Thanks,
Nagendra