walter wu (walterw1677)

walterw1677 Member since 2017 6 posts
Posted: June 6, 2021
Last activity: June 7, 2021
Posted: 6 Jun 2021 22:33 EDT
Last activity: 7 Jun 2021 18:38 EDT

SMART Dispute question

Hi ... I am new to PEGA smart dispute and have a few questions. Hope someone can help, 

Product : 

1.  Can Smart Dispute be installed on top of PEGA Infinity 8.6? smart dispute installation guide is vague. 

2. The product seems was created based on PEGA 7.4 which is quite old. If it is deployed on PEGA 8.6, will it affect the compliance score?

3.  Can the app running on Kubernetes container platform? 

4.  What is the future roadmap for smart dispute? 


5. The implementation guide recommends 2 steps:  initialization stage and delivery stage with 90 days for first release to prod. What is the rough efforts for initialization stage?

6. What is the mix of the project delivery team ? 

7. Any training available? 


BTW, the product version is 7.48.But the dropdown only show 7.21. So ignore it. 






***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Smart Dispute for Issuer - Visa Compliance Service 7.21 System Administration Installation and Deployment