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Capgemini
Posted: August 7, 2020
Last activity: August 10, 2020
Smart shape Create case
Is it possible to create and run a case by using a Create case smart shape?
When I ran a case that perform this I can see that the new case is created but I keep going on the current case.
Posted: 5 months ago
Hi,
When you use create case smart shape your new case would get created and its execution would get started. And your current case would contenue to run as well. If you would want to stop your current case till the created case is resolved, you can use a wait shape.
Regards,
Suman
Hello,
I don't think you will have such option with the Create case smart shape. I guess you could try a Utility shape instead to work with pyWorkPage and newAssignPage but that will be custom