Question4Replies83Views HarpreetS Member since 2014 16 posts HSBC Posted: 2 years agoLast activity: 2 years 9 months ago Closed SMS agent is stopped mysteriously.The sms agent is stopped mysteriously-Steps attempted to figure reason from logs:1. No exception- There are no oLog.error statements in logs relating to the agent activities.2. No manual shutdown- There are no statements printed in logs when an agent is stopped manually.3. There was no system restart at that time.What could be the reason for sms agent stopping?***Updated by moderator: Lochan to add Categories*** Decision Management System Administration ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoSudhakarReddy PEGA replied to HarpreetSHi, Is this issue happened only once or getting the same issue now ? if it's occurring now please enable debug level on below classes and attach pega rules log file. com.pega.pegarules.session.internal.async.Agent com.pega.pegarules.session.internal.async.BatchRequestorTask com.pega.pegarules.session.internal.async.agent.QueueManagerImpl Posted: 2 years agoHarpreetS HSBC replied to SudhakarReddyIssue happened only once. Posted: 2 years agoArun_Mahanty PEGA replied to HarpreetSHave you checked the Broken-Process in System queue management to get any details about the problematic agent . Thanks, Arun Posted: 2 years agoHarpreetS HSBC replied to Arun_MahantyThere was no exception. So nothing was present in broken process.