Question
TechM
ID
Last activity: 14 Dec 2019 0:49 EST
SMTP Connectivity Issue: Obtain transport object fail
Hi ,
Test connectivity for Email is failing at Obtain Transport object.
Email provider : Microsoft Exchange Server 2010/2013
Refer to the attachment.
I have set the below DSS to true
Pega-IntSvcs | Email/DisableSecuritySTARTTLS | true
Pegasystems Inc.
US
Please specify your Pega version and also attach the complete server error logs.
Pegasystems Inc.
IN
Hi KrishnaMohan,
Thanks for posting the query. Please enable the DSS setting which was mentioned in the below link and test the connectivity.
https://collaborate.pega.com/question/email-account-obtain-transport-object-fail
TechM
ID
Pega Version : 8.3.0.
I am not seeing any logs in Pegalogs for Email test connectivity. Do i need to enable any setting for this?
Below is the information displayed under debug:
Details
Pega Version : 8.3.0.
I am not seeing any logs in Pegalogs for Email test connectivity. Do i need to enable any setting for this?
Below is the information displayed under debug:
Details
DEBUG: setDebug: JavaMail version 1.5.5
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Oracle]
DEBUG SMTP: useEhlo true, useAuth true
DEBUG SMTP: trying to connect to host "A.B.C.D", port 465, isSSL false
220 hotspace.corpuat.xxxxxxxxx.co.id Microsoft ESMTP MAIL Service ready at Sat, 14 Dec 2019 12:35:41 +0700
DEBUG SMTP: connected to host "A.B.C.D", port: 465
EHLO bdi-dev-dlsapp
250-hotspace.corpuat.xxxxx.co.id Hello [A.B.x.y]
250-SIZE 10485760
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-STARTTLS
250-AUTH
250-8BITMIME
250-BINARYMIME
250 CHUNKING
DEBUG SMTP: Found extension "SIZE", arg "10485760"
DEBUG SMTP: Found extension "PIPELINING", arg ""
DEBUG SMTP: Found extension "DSN", arg ""
DEBUG SMTP: Found extension "ENHANCEDSTATUSCODES", arg ""
DEBUG SMTP: Found extension "STARTTLS", arg ""
DEBUG SMTP: Found extension "AUTH", arg ""
DEBUG SMTP: Found extension "8BITMIME", arg ""
DEBUG SMTP: Found extension "BINARYMIME", arg ""
DEBUG SMTP: Found extension "CHUNKING", arg ""
DEBUG SMTP: Attempt to authenticate using mechanisms: LOGIN PLAIN DIGEST-MD5 NTLM XOAUTH2
DEBUG SMTP: mechanism LOGIN not supported by server
DEBUG SMTP: mechanism PLAIN not supported by server
DEBUG SMTP: mechanism DIGEST-MD5 not supported by server
DEBUG SMTP: mechanism NTLM not supported by server
DEBUG SMTP: mechanism XOAUTH2 not supported by server