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Ravi Kumar Pisupati (Ravi Kumar Pisupati)
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Principal LSA - Pega
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Ravi Kumar Pisupati Member since 2015 85 posts
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Posted: August 16, 2017
Last activity: August 30, 2017
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SMTP exception while sending emails using Agent

Hi,

We have a requirement to pull the data from DB and send the multiple emails to multiple recipients based on the biz logic. This whole process runs in an Agent and it runs every night after biz hours. As per the settings, agent runs successfully and the emails were sent. But we see an exception while running the agent and the exception details are given below. I am not sure whether this exception stops sending emails or not. After doing some research, I did find a PDN article on this issue and the resolution for it. But I am checking like is there any alternative solution for resolving this issue without making SMTP configuration changes as mentioned in the article. We are using PRPC 7.2.2 in our application and WAS is our app server. The email server for our application is the company's standard mail server.

Exception:

javax.mail.SendFailedException: Invalid Addresses; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 452 Too many recipients received this hour ; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 452 Too many recipients received this hour ; nested exception is: com.sun.mail.smtp.SMTPAddressFailedException: 452 Too many recipients received this hour

PDN article:

https://pdn.pega.com/support-articles/sendfailedexception-invalid-addresses

Please let me know your thoughts on this.

Thanks,

Ravi Kumar Pisupati.

Enterprise Application Development Dev/Designer Studio Data Integration System Administration
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