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MarianeA Member since 2016 72 posts
Murex
Posted: 3 years ago
Last activity: 3 years ago
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Snapstart Show Harness generating "Empty Work Item Handle"

Hello,

We are utilizing SnapStart module outside of the Pega Mobile SDK to show a harness whose id is CaseSearch and it is under class MX-FW-CSFW-Work-Case

We have constructed the below URL for that:

=D_GlobalParam.PegaCSURL+"/?pyActivity=SnapStartCustom&Action=showHarness&ClassName=MX-FW-CSFW-Work-Case&Purpose=CaseSearch&ReadOnly=false"

However the harness is not being displayed and we are getting a popup that says "Empty Work Item Handle"

Note we are able to use a SnapStart url to Open a Work Object by using the below URL:

=D_GlobalParam.PegaCSURL+"/?pyActivity=SnapStartCustom&Action=openWorkByHandle&InsHandle=MX-FW-CSFW-WORK-PROJECT P-00123&pyShowFullPortal=true&pyPhoneNavRuleMainVisible=true"

where =D_GlobalParam.PegaCSURL represents https://pegacsdevap.murex.com/prweb/PRServletContainerAuth/

Any help will be greatly appreciated.

Thank you,

Mariane

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