Question
United Health Group
IN
Last activity: 26 Sep 2016 18:29 EDT
SocketTimeout Exception Connect-REST
we are recieving errors for connect-REST services. "SocketTimeout Exception time out reading the response".
can some one help me how to fix this?Thank you
PEG
IN
Are you experiencing the same issue when you connect from REST-Client or SOAP UI?
Please share the PRPC log files.
Pegasystems Inc.
GB
Also: if you can - just try and point a Browser at the same Rest Endpoint - ideally you need to run the brower from same machine that PRPC is running on.
'SocketTimeout Exception' strongly puts the remote endpoint into the frame - or possibly a network issue (perhaps routing or perhaps a Firewall) - it doesn't (at this point) suggest the PRPC Connector is at fault.
But the logs (as requested above) should help also.
United Health Group
IN
Thanks for your response. attached logs.
the issue is intermittant. happening for 10 cases a day for a processing load of say 200 cases.
does increasing "Response Timeout" field in Connect-REST rule helps.