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BPM Company
Posted: June 17, 2020
Last activity: June 22, 2020
Sort order of attachments
We are using the pyOfflineCaseAttachments (Work-) section in the UI to add attachments to a case. The default sort order of this section is descending on creation/adding date time of the attachment. So the oldest attachment is getting on the bottom of the list. We have a business requirement to change this sort order to ascending, but I don't see any OOTB option to implement this. Could you provide an extension point on this section or add an option on this section so we can adjust the sort order?
The pyGetAllOfflineAttachments Report Definition is available so you could change the sort order there as long as it doesn't impact other places where you might be using that data.