Aishik Sen (SENA0001)
Ernst & Youngs
Aishik Sen
Ernst & Youngs
SENA0001 Member since 2006 11 posts
Ernst & Youngs
Posted: January 17, 2020
Last activity: 1 week 1 day ago
Posted: 17 Jan 2020 1:57 EST
Last activity: 4 Jun 2021 5:23 EDT

Sorting in Segments

Dear Team,

In our project, we have a requirement that the segment population must be sorted on a customer property, so that, some customers are contacted before the others. Any suggestions, how to handle this requirement without having to customize the OOTB code?

We are using Pega Marketing 8.3. We tried the following things -

1. We tried to use non-visual rule form. There we have the option to select top/bottom ranked entries sorted on a property.

2. However what we found is that, firstly, the sort is not working, secondly it does not allow us to add more than 1 sort criteria and finally, it generates a lot of warning messages and hence we would like to avoid that.

Any suggestion is appreciated.



***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Marketing Decision Management
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