Question

3
Replies
113
Views
Piotr K. Member since 2017 2 posts
PEGA
Posted: 2 years ago
Last activity: 2 years 2 months ago
Closed
Solved

SR-C14383:Pega Marketing:v7.31

Good Morning,

Customer asked about some things in Pega Marketing:

  1. Where and how are the email trackable requests recorded in Pega? In email treatment with an inline button that tracks the customer's interactions there is possibility to send a follow-up email based on these interactions. It will have associated some parameters like:
    “<pega:param name='Trackable' value ='true'/><pega:param name='Resp' value='Accepted'/>”. But how are this tracks recorded in Pega?
  2. Is this recommended to use a Cassandra database to perform outbound campaigns?
  3. Customer have some doubts about outbound scenario (segmentation) and would like to know, what is the Pega's recommendation for the kind of database to support customer information?

Thank You in advance.

Regards

Piotr Kasperkiewicz

***Updated by moderator: Lochan to update Categories***

Decision Management SR Exists
Moderation Team has archived post
Share this page LinkedIn