Question
Accenture
IN
Last activity: 16 Oct 2018 12:03 EDT
Standard Agent Not Running Automatically
Hi All,
WE have Created Standard Agent, which is periodically configured. It has to execute the queue items, but the agent not running automatically.Every Time, need to start from the SMA.
Suggest me on this to avoid this Issue.
Thanks,
Satheesh
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Infosys
AU
Did you check the node level configuration for this agent? Pls check the auto-enable check box both per row wise and agent wise to enable auto start of that agent.
Accenture
IN
Hi SwarnenduM,
Checked in Agent Schedule node level, Both row wise and Agent level are enabled. Still, we are facing the issue.
Pegasystems Inc.
IN
Is it getting stopped with any kind of error ? If yes, then you may need to address that first.
Accenture
IN
HI santanu,
Not Getting any Error.First Time itself it is not starting .Starting through SMA.
Accenture
IN
Hot Fix Provided for the same..Now working as expected ..
Thanks EveryOne
Regards,
Satheesh
Pegasystems Inc.
US
So glad to hear that this was resolved! Do you mind sharing your SR ID here so that we can update the post and connect it to the SR for tracking?
Thanks!
AXA Group Operations PH
PH
Hi @Satheeshreddy,
May we ask what hotfix did you apply? so that we can try it on our end? We have also encountered the issue you have posted.
Pega version: 7.1
HCL Technologies
SG
Hi Satheesh,
It would be great if you could share the hotfix details with us because we are also facing the same issue.
Thanks,
Rishabh Raj