KTiwatne Member since 2012 2 posts
Posted: August 22, 2017
Last activity: August 25, 2017

Standard Pega agent not executing agent activity

I created a new Pega agent of type standard with ACM enabled. I used Queue-For-Agent method to queue request to agent. The MinAgeForProcessing is set to 1 min and the agent is scheduled to run every 60 s.

Following are the changes I have already tried based on existing post suggestions -

1. Ensured that the agent access group and RSV is correct

2. Agent activity belongs to the right RSV

3. Checked Bypass activity authentication in Agents Security tab

4. Cleared cache and restarted JVMs

I am able to verify that agent ran is through entries in PR_SYS_QUEUES table and Pega log -

2017-08-22 14:09:26,088 [fault (self-tuning)'] [ STANDARD] [ PegaDM:07.10] ( internal.async.Agent) INFO - System date: Tue Aug 22 14:09:26 PDT 2017 Total memory: 2,093,809,664 Free memory: 724,795,632 Requestor Count: 11 Shared Pages memory usage: 0%

Would highly appreciate any input.

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