Question

3
Replies
1430
Views
SETHS007 Member since 2017 7 posts
Tata Consultancy Services
Posted: 3 years ago
Last activity: 3 years 5 months ago
Closed

Start Interrogation is not staying and immediately stopping

Hi,

In version 8.0, whenever I click on Start Interrogation , the Windows application is launched. But immediately, the Interrogation is closing and I am not getting a chance to drag the capture button on the target.

Is there any setting available to hold the Interrogation at started state?

Regards,

Santanu

***Updated by moderator: Lochan to update Categories***

Robotic Process Automation
Close popover
Moderation Team has archived post
Posted: 3 years ago

This usually occurs when the application in the path property starts another application which is the real application.  That first application then usually ends.  This is what happens when you are using a command file in the path as well.  As soon as the initial application ends interrogation stops.


There are two ways to resolve this:


  1. Set the adapter Start method to StartAndWait and set the TargetPath property to the actual application that ends up starting.  You can usually determine this by looking in TaskManager or by using ProcessExplorer.

  2. Set the HookChildProcesses property on the adapter to True.  This will work if the initial application does not end once it has launched the second application.  The Start method on the adapter should remain set to Start.

Try both of these, one of them should meet your need.

Posted: 3 years ago

Can you download Process Explorer? If so, can you post a screenshot of your adapter settings and the process explorer tree with the process highlighted?
Share this page LinkedIn
Copied!