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Hexaware
Posted: September 12, 2018
Last activity: September 19, 2018
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To start with WFI- Opportunity Finder
In order to analyze or visualize the activity utilization on user desktops on daily basis without creating case , how do i use the opportunity finder or WFI ?
I have downloaded the trial version (https://www1.pega.com/insights/resources/pega-workforce-intelligence) and it prompts me to create an application with case .However at initial stage i am only looking for analyzing the dashboard activity (wait time , top 10 application usage) .
Please guide on how do i capture/view this data ? (jpg file Opportunity Finder Screen Attached)
***Edited by Moderator: Pallavi to update platform capability tags***
Hello AnjaliK3465
To setup Pega Workforce Intelligence for you company, you would need to reach out to the Pega Account Executive assigned for your company. The Account Executive can then assist you with next steps.