Question
CTSH
CA
Posted: Jul 14, 2017
Last activity: Jul 15, 2017
Last activity: 15 Jul 2017 13:50 EDT
Closed
"Status fail : Message There has been an issue; please consult your system administrator" Error thrown for a report with Long Running Database Query
Error Description:
A Report is trying to pull data from few big tables and was running for more than 7-8 Mins. This case is randomly throwing below error to the users
Status fail : Message There has been an issue; please consult your system administrator
Operator ID Unauthenticated or not available
Requestor ID No ID available
Impact:
User Screen is frozen. User had to close the IE Browser and re-open everything.
System:
Production
Where:
This is only happening with Load-Balanced URL.
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