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DilipKMondal Member since 2012 14 posts
Cognizant Technology Solutions
Posted: July 14, 2017
Last activity: July 15, 2017
Closed

"Status fail : Message There has been an issue; please consult your system administrator" Error thrown for a report with Long Running Database Query

Error Description:
A Report is trying to pull data from few big tables and was running for more than 7-8 Mins. This case is randomly throwing below error to the users

Status fail : Message There has been an issue; please consult your system administrator
Operator ID Unauthenticated or not available
Requestor ID No ID available

Impact:
User Screen is frozen. User had to close the IE Browser and re-open everything.

System:
Production

Where:
This is only happening with Load-Balanced URL.

System Administration Reporting
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