SumitV24 Member since 2015 23 posts
Posted: 5 years ago
Last activity: 2 years 8 months ago

Stop SLA for a time period

How can I stop SLA for a time period

  • currently we use SLA to send emails
  • we want these emails not be sent for x number of days
  • we want system to send emails after x days
  • we can't stop SLA or send Corr agent as it will impact all other apps
  • we may have some existing rows in the pr_sys_queue_sla table

***Edited by Moderator Marissa to update categories***

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