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Posted: September 3, 2015
Last activity: October 4, 2018
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Stop SLA for a time period
How can I stop SLA for a time period
- currently we use SLA to send emails
- we want these emails not be sent for x number of days
- we want system to send emails after x days
- we can't stop SLA or send Corr agent as it will impact all other apps
- we may have some existing rows in the pr_sys_queue_sla table
***Edited by Moderator Marissa to update categories***
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Hi,
I'm not fully sure to understand the need here. Is it a one shot event which is forcing you to stop sending emails (doing it technically outside PRPC probably), or is it something you will have to handle on your application more or less constantly ?