Posted: 5 Dec 2017 0:26 EST Last activity: 11 Dec 2017 9:15 EST
Stop Stuck Requestor
Quick question, is there a way to stop a Requestor that's stuck?
I'm looking at the Requestor I wanna stop in the SMA (For the specific node) and it seems to be completely stuck. Interrupt and Stop isn't doing anything to the requestor, so I was wondering if there's a way to manually stop the requestor (Through a temporary activity for example).
Thanks in advance!
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Posted: 4 years ago
Posted: 6 Dec 2017 1:23 EST
Sudhakar Reddy Yaparla (SudhakarReddy)
Principal Technical Solutions Engineer
Try to refresh the requestor management screen and see weather requestor available or not. If requestor is not killed there should be PEGA0019 alert in alert file. Please attach alert and rules log for further analysis and mention the issue occurrence time.