I have a use case where I need to store the Case Attachments in both Pega BLOB and Pega Cloud SFTP server. Could someone explain the steps (rule type, method etc) needed to do the same? Thanks in advance...
1. Any attachment will be available on pyAttachmentPage in email service rule. So, when you wanted to save these attachments in Pega Blob and external server. Follow below.
2.AddAttachmentFromMail is an activity available OOTB which you need to loop on page results pyAttachmentPage.pyAttachNames this activity will automatically save attachments to Pega DB. (If you wanted to make changes to name of attachements etc, you must modify the OOTB activity AddAttachmentFromMail )
3. Write an activity on the same loop (i,e; pyAttachmentPage.pyAttachNames ) in different step and handle the attachments page to an agent. And inside the Agent activity write the code for storing the attachments in Server.