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 Andzej Sokolovski (AndzejS3)
Swedbank
Software engineer
Swedbank
LT
AndzejS3 Member since 2019 11 posts
Swedbank
Posted: September 10, 2019
Last activity: September 12, 2019
Posted: 10 Sep 2019 3:23 EDT
Last activity: 12 Sep 2019 2:43 EDT
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Stream-based Interaction History

Hi

Recently I came across this KB article Transitioning to a stream-based interaction history

Could anyone advise please what is this Stream-based Interaction History? Does it run on Kafka instead of DB? How is it "Stream-based"? Is there any documentation available on how it works in more detail?

Thanks

Andy

Decision Management
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Accepted Solution

Posted: 1 year ago
Posted: 10 Sep 2019 10:19 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Software Solutions Engineering
Pegasystems Inc.
US

Check the dataset pxinteractionstream. It is indeed running on Kafka as part of the Pega stream service. You need to enable RealTime dataflow service as well. See this starting link for Pega Stream Service:


https://community.pega.com/knowledgebase/articles/stream-service-overview
Posted: 1 year ago
Posted: 12 Sep 2019 2:41 EDT
Andzej Sokolovski (AndzejS3)
Swedbank
Software engineer
Swedbank
LT

Thanks for your support, Kevin!


After some experimenting it seems like the interactionHistory/AggregatesOnlyMode controls which back-end is used for the Interaction History Summaries/Aggregations.

If set to "true" -- the "pxInteractionsStream" is used, else -- the default "pxInteractionHistory" is chosen.

But somehow I wasn't able to get this working on 8.2.1. It works as expected on 8.3.0.


Regards

Andy