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NithinR4 Member since 2015 3 posts
IGC Instellars
Posted: November 8, 2017
Last activity: November 8, 2017
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Substitute operator is not working

Hello,

Substitute operator is not working. In substitute I have given operator (User@eve095 ) during unavailable time period. But it is still routing to current operator i,e (manager). Please find the attached screen shot for operator substitute settings. Please look into this issue. Thanks in advance.

***Updated by moderator: Lochan to branch reply to new post***

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