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Mahesh_Sawant Member since 2013 12 posts
Capgemini
Posted: 1 year ago
Last activity: 1 year 1 month ago
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Suggestions For Capturing An Attachments

Hi,

I have a requirement where an unauthenticated user wants to upload attachments into Pega.

What we are trying to do is Share an URL with the user who doesn't have access to the application but through that URL he should be able to attach the files and the files should get attache to Case.

I have thought of DWA but it doesn't allow to attach files.

Thought of email listener but it doesn't give a good UX.

Looking for suggestions.

Conversational Channels Case Management
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Posted: 1 year ago

Hello,


Can you create a portal that you give unauthenticated requestors access to via a custom URL (perhaps more like snapstart) and send that out in your email? There are definitely security concerns, so you probably want to create a completely separate application so that your unauthenticated requestor can't call any of the rules your authenticated requestors use.


Thanks,

Mike

Posted: 1 year ago

Hi 


The best option here is creating a portal for Unauthenticated user. Give minimal access to them so that your requirement can be achieved.


 


Regards


Bhavya
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