Question
EPAM Systems
IN
Last activity: 10 Mar 2017 5:06 EST
summay view when calling from activity getting "This external handle is not valid:" error
Hi,
While calling summary view through activity by using "Call Rule-obj-summaryview.showview" I am getting "This external handle is not valid:" error. I am using pyAction as "Prepare". Please help me asap.
***Updated by moderator: Lochan to add Categories***
Pegasystems Inc.
US
Hi Madhu,
From here after i request you to add the full error description or stack trace for our investigation, because with this generic information its hard to find the real root cause of the issue. So kindly share the tracer and log file where you see the error message for our investigation. Thank you.
Regards
Mahesh
EPAM Systems
IN
Sure Mahesh. I am attaching screen shot of the activity and the tracer. Please help me.
Pegasystems Inc.
US
Hi Madhu,
Looks like the error is coming from the GetQueryCountSummary activity written by you from the 6th step. What exactly you are trying to perform with this activity and from where you are calling this activity. We need the complete use case screen shots if you want us to analyse the issue along with the tracer saved xml file rather than screen print for debugging the flow.
I think you can debug the flow from tracer to understand the root cause of the issue from here.
Regards
Mahesh