TerranceK4053 Member since 2018 45 posts
Posted: 10 months ago
Last activity: 10 months 3 weeks ago

Support for multiple applications

I have 2 different case types in the same class group.

1 separate group of users work on one case type and another on the other case type but they want to be able to see each others cases in readonly/review mode. Wouldn't that mean I need to have one application with all rulesets for both case types in the application/ruleset stack so that if users of one case type open cases from the other case type the rules for that other case type could be resolved to? The downside of having just 1 application is that there would be more potential for accidently breaking each other. One application and case type are already being worked on in production and I am developing the other case type now.

***Edited by Moderator Marissa to update platform capability tags****

Low-Code App Development Case Management
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