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Roberto Burgos (RobertoB6828)
Vodafone DE

Vodafone DE
DE
RobertoB6828 Member since 2012 8 posts
Vodafone DE
Posted: June 16, 2021
Last activity: June 16, 2021
Posted: 16 Jun 2021 8:14 EDT
Last activity: 16 Jun 2021 14:24 EDT

Support page for PEGA Call not available

On PegaCall Upgrade Guide 8.5 page # 5 it says "Ensure that you backed up your CTI link configurations. For more information, see Saving CTI link configuration."

However, this page just shows the message "You are not authorized to access this page."

Anybody has an idea on how I can get the permission to see this page.

message screenshot

***Edited by Moderator Marissa to update Content Type from Discussion to Question***
Pega Call 8.5 Case Management Communications and Media Lead System Architect