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FelixRobertoC Member since 2019 1 post
Accenture
Posted: 1 year ago
Last activity: 1 year ago
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Support for setting up Pega Marketing groups

Dear, good afternoon.

I need some support. We set up Pega Marketing on our client, we created a New Application, but I can't associate the access group. It associates the permissions on the user in "Switch apps" in the options: Pega Marketing for Communications and Pega Marketing.

When I try to register an offer in Content> offer, with the group view "Pega Marketing for Communications" it presents the error: ERROR - No open ruleset versions evaluable, however, it does not open the Contect choice for that option. When I change the view to PegaMarkeying, in the upper corner of the user, which returns to APP Studio, when trying to create, it presents new Issue Class - An Issue and Group must be selected. It reverses, Context this time enables, and Categorization no longer enables.

Could you help us? We have tried in many ways and without success.

Thank you

***Edited by Moderator Marissa to update platform capability tags****

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