DorottyaS2451 Member since 2018 1 post
Greenfield AG
Posted: 10 months ago
Last activity: 2 months 1 week ago

Support XLSX format in 7.2 to export reports

In the 7.2 version report definitions are only possible to be exported in a XLS format. However, our customer gets the following error message when opening the exported file:

"Excel cannot open the file because the file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."

The problem is not present anymore in the 8.1.5 version where the default output is XLSX but upgrading to the new version is not possible at the moment.

Is there a way to change the way how the OOTB report definiton export works to use the XLSX format?

Can you please support us to come up with a solution to provide the needed functionality to the customer?

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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