In 8.3, regardless of role the mobile app can be used to login to any application as long as you have operator id in table. due to this when user used to open the app the OOTB switch app configuration used to display in pyportal header section in mobile app and user can switch to other application.
In 8.6 we have to select one role (access group) only and then generate the app , due to this now user is not able to switch to other app . We need to generate 3 different apps for different access groups as user can't switch between the application in 8.6 mobile app anymore.
Hope this makes things clear.
Posted: 4 months ago
Posted: 2 Sep 2021 0:27 EDT
Sachin George (geors)
Lead Service Assurance Advisor Specialist
yes Sachin, we have upgraded mobile client to 8.6.400 . Verified from above mentioned articles and after that came to know switch app is not supported it seems in new 8.6 version. Do we have any workaround for it?