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PRASADTVN Member since 2017 7 posts
Infosys Limited
Posted: 2 years ago
Last activity: 2 years 6 months ago
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Sync Fail

Hi all,

i have configured the chat and and the Key verified Success.

I have synced the Chat Configuration.

Later for the CSR to join a queue, i created a new queue and a new Skill.

After the creation of the Queue and when i try to Sync the Chat configuration, Sync is going on .... .and does not stop,

If i log out and login again, i am seeing the same old screen where the sync Process is in Progress.

When i saw F12 screen it gave Error as CORS error.

if the KEY is verified Properly and then why the CORS error with the Sync only. understand that both the :Process use the Concept of API only.

Thanks and Regards

PRASAD T V N

***Edited by Moderator, Maryrita: Moved to Product Support from Applications***

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