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vreddyxx Member since 2010 4 posts
Celgene
Posted: 5 years ago
Last activity: 5 years 2 months ago
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Synchronize the phone funtionalities with PRPC soft phone

Is there any way we can synchronize the Desk phone operations(like hang up) to PRPC soft phone. When ever user performs any operation on their desk phone that should be reflected on the PRPC soft phone also. Ex: when we hangup on the desk phone that should be reflected on PRPC soft phone also.

PRPC 5.4 SP2

Pega Call 5.2 SP4

Avaya PBX switch

Genesys Voice Platform 8

***Updated by moderator: Lochan to close post***
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