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Vamshidhar Cirra (vreddyxx)
Celgene

Celgene
US
vreddyxx Member since 2010 4 posts
Celgene
Posted: July 16, 2015
Last activity: July 21, 2017
Posted: 16 Jul 2015 15:41 EDT
Last activity: 21 Jul 2017 10:53 EDT
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Synchronize the phone funtionalities with PRPC soft phone

Is there any way we can synchronize the Desk phone operations(like hang up) to PRPC soft phone. When ever user performs any operation on their desk phone that should be reflected on the PRPC soft phone also. Ex: when we hangup on the desk phone that should be reflected on PRPC soft phone also.

PRPC 5.4 SP2

Pega Call 5.2 SP4

Avaya PBX switch

Genesys Voice Platform 8

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