Posted: 29 Nov 2018 16:30 EST Last activity: 3 Jan 2019 16:05 EST
Syncing old and new CRM
Hi, can someone please advise what would be the best approach to sync Pega with old CRM system. Old CRM is a fat client, .net framework. i.e. Need the ability to go from Pega to old CRM and vice versa so user would not have to re-enter information and increase call time. Is there a way to accomplish this.