Posted: 20 Feb 2020 10:22 EST Last activity: 17 Jun 2020 15:47 EDT
System Architect Essentials -- Issue -- Exercise Configuring a case type
Good morning! I am facing an issue while doing a lab exercise for Configuring a case type under the following step. Here is the information. Any hep is really appreciated.
Step :- Create a Service case as a child case
6) In the contextual properties panel on the right, from the Create the following case drop-down, select Service to create a Service case. A pop-up window is displayed that informs you that the Service case will be set as a child case. The Service is not displaying for me.
Screen shot attached.
***Edited by Moderator Marissa to update type from General to Pega Academy***
Hi Neeraj, can you please reach out to us directly at Education@pega.com? We are unable to find a challenge titled Configuring a Case Type, and need a bit more clarification from you in order to test this.