1. The simplest method of creating a view is by adding a Collect Information step in the case designer and click Configure view in the configuration panel located in the right side of the studio. You may also create a view by selecting the case type you would like to add it to and select the Views tab, where you will see the Create new view.
2. Sometimes the Open exercise system link is not there because you are not logged into Pega Academy or a caching issue. Please try the following, log out of Pega Academy, refresh your browser and log back in. You should see the link when you navigate back to the challenge.