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EY
Posted: March 8, 2019
Last activity: March 9, 2019
Closed
System Architect Essentials for Pega 8.1
Hello Team,
For Exercise "Configuring reference data" in the System Architect Essentials" course when I login I dont see the
case types menu or switch studios option (Screenshot attached). As per the exercise i logged in using the author_ie@gogoroad. I resolved the issue by clicking on the gear icon. It refreshed and brought the menu back. I am not sure why its not retaining it. Highly appreciate insight on this.
Hi,
Please try below approaches :
Approach 1: On the top left corner, click on operator encircled. Check if you are getting the switch portal or not, if yes switch to Dev studio portal/desginer portal. There you can see case type menu.
Approach 2: If 1st approach is not working then follow below steps:
a) you must have got some administrator@pega.com credentials, in excercise. Use that and login to dev studio.
b) search for your operator author_ie@gogoroad, open operator record.
c) Then open its access group, and check their the default portal, change it to Developer portal.
d) Log off and log in.
Hope this helps !
Thanks,
rakesh