For Exercise "Configuring reference data" in the System Architect Essentials" course when I login I dont see the
case types menu or switch studios option (Screenshot attached). As per the exercise i logged in using the author_ie@gogoroad. I resolved the issue by clicking on the gear icon. It refreshed and brought the menu back. I am not sure why its not retaining it. Highly appreciate insight on this.
Approach 1: On the top left corner, click on operator encircled. Check if you are getting the switch portal or not, if yes switch to Dev studio portal/desginer portal. There you can see case type menu.
Approach 2: If 1st approach is not working then follow below steps:
I should have been more specific about the environment itself. This is not the downloaded excercise system. I am using Pega cloud for the exercise and they dont provide any adminsitrator access. When I click the gear icon it refreshes itself and brings the menu on the left hand back. This looks like a product issue to me.