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AdrianC0584 Member since 2017 2 posts
Accenture
Posted: 2 years ago
Last activity: 2 years 7 months ago
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System Management Application (SMA) does not load High Availability Managment page under Administration menu.

Hi, I'm using Pega 7.3.0 and have loaded prsysmgmt. I've configured my 2 clustered nodes. When I click on the links on the left, they load fine but the moment I load High Availability Management, I get the below error and subsequently all the links fail. In the SMA guide (https://pdn.pega.com/products/system-management-application-sma) version 6.3 SP1 (the latest version), there is no mention of High Availability Management under the Administration Chapter. Am I missing out on anything?

MSG:

com.pega.jmx.ui.util.JMXClientException: Node: x.x.x.x Exception: com.pega.jmx.ui.util.JMXClientException:

Stack Trace:

				    com.pega.jmx.ui.util.JMXClientException:  Node: x.x.x.x Exception: com.pega.jmx.ui.util.JMXClientException: 
	at com.pega.jmx.ui.util.JMXClientException.wrap(JMXClientException.java:49)
	at com.pega.jmx.ui.action.PerformDefaultOpAction.execute(PerformDefaultOpAction.java:306)
	at sun.reflect.GeneratedMethodAccessor383.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55)
	at java.lang.reflect.Method.invoke(Method.java:508)
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:892)
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1537)
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:117)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:108)
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1613)
	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	at ognl.SimpleNode.getValue(SimpleNode.java:258)
	at ognl.Ognl.getValue(Ognl.java:467)
	at ognl.Ognl.getValue(Ognl.java:431)
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:352)
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:404)
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:350)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:430)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:290)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:251)
	at org.apache.struts2.interceptor.DeprecationInterceptor.intercept(DeprecationInterceptor.java:41)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.debugging.DebuggingInterceptor.intercept(DebuggingInterceptor.java:256)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.DefaultWorkflowInterceptor.doIntercept(DefaultWorkflowInterceptor.java:168)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.validator.ValidationInterceptor.doIntercept(ValidationInterceptor.java:265)
	at org.apache.struts2.interceptor.validation.AnnotationValidationInterceptor.doIntercept(AnnotationValidationInterceptor.java:76)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ConversionErrorInterceptor.intercept(ConversionErrorInterceptor.java:138)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ParametersInterceptor.doIntercept(ParametersInterceptor.java:229)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.StaticParametersInterceptor.intercept(StaticParametersInterceptor.java:191)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.MultiselectInterceptor.intercept(MultiselectInterceptor.java:73)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.DateTextFieldInterceptor.intercept(DateTextFieldInterceptor.java:125)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.CheckboxInterceptor.intercept(CheckboxInterceptor.java:91)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.FileUploadInterceptor.intercept(FileUploadInterceptor.java:253)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ModelDrivenInterceptor.intercept(ModelDrivenInterceptor.java:100)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ScopedModelDrivenInterceptor.intercept(ScopedModelDrivenInterceptor.java:141)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ChainingInterceptor.intercept(ChainingInterceptor.java:145)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.PrepareInterceptor.doIntercept(PrepareInterceptor.java:171)
	at com.opensymphony.xwork2.interceptor.MethodFilterInterceptor.intercept(MethodFilterInterceptor.java:98)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.I18nInterceptor.intercept(I18nInterceptor.java:140)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.interceptor.ServletConfigInterceptor.intercept(ServletConfigInterceptor.java:164)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.AliasInterceptor.intercept(AliasInterceptor.java:193)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at com.opensymphony.xwork2.interceptor.ExceptionMappingInterceptor.intercept(ExceptionMappingInterceptor.java:189)
	at com.opensymphony.xwork2.DefaultActionInvocation.invoke(DefaultActionInvocation.java:245)
	at org.apache.struts2.impl.StrutsActionProxy.execute(StrutsActionProxy.java:54)
	at org.apache.struts2.dispatcher.Dispatcher.serviceAction(Dispatcher.java:575)
	at org.apache.struts2.dispatcher.ng.ExecuteOperations.executeAction(ExecuteOperations.java:81)
	at org.apache.struts2.dispatcher.ng.filter.StrutsPrepareAndExecuteFilter.doFilter(StrutsPrepareAndExecuteFilter.java:99)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
	at com.pega.jmx.ui.action.MultiTenantFilter.doFilter(MultiTenantFilter.java:53)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
	at com.pega.jmx.ui.action.CharsetFilter.doFilter(CharsetFilter.java:59)
	at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:197)
	at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
	at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:969)
	at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1109)
	at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:4150)
	at com.ibm.ws.webcontainer.webapp.WebAppImpl.handleRequest(WebAppImpl.java:2208)
	at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:304)
	at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:1030)
	at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
	at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:382)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:465)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:532)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:318)
	at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.ready(HttpInboundLink.java:289)
	at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.sendToDiscriminators(NewConnectionInitialReadCallback.java:214)
	at com.ibm.ws.tcp.channel.impl.NewConnectionInitialReadCallback.complete(NewConnectionInitialReadCallback.java:113)
	at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
	at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
	at com.ibm.io.async.AsyncChannelFuture$1.run(AsyncChannelFuture.java:205)
	at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1909)

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