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JagannathR8869 Member since 2016 43 posts
DXC Technology
Posted: 2 years ago
Last activity: 2 years 6 months ago
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System Queue management in SMA and pr_sys_queues table

Dears,

I noticed that the amount of Item Count with Status Scheduled in SMA is very high like and not equal to the count of records in the table pr_sys_queues with column pyitemstatus as Scheduled.

Means my understanding that the table from where this is fetched in SMA is pr_sys_queues is wrong. Could you let me know from which table does SMA populate the details in the section called System Queue Management under Agent Management.

regards,

Jagan

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