Close popover
soumyadip chanda (soumyadipc)
Kaiser Permanente

Kaiser Permanente
soumyadipc Member since 2017 1 post
Kaiser Permanente
Posted: January 11, 2018
Last activity: January 12, 2018

System is Showing Error message after Signature Capture

In our application we have a screen where user can provide his/her signature. This is done by using OOTB Capture Signature control. The issue is when user enters his/her signature and clicks on Accept link available there and then submits the screen, system showing the error "This action is not allowed as it is outside the current transaction." On tracing we found that pyStaleTransaction activity is executing in this scenario. By tracing the issue we found that on click on the Accept link in the Signature Capture Control, final activity named "pzAttachSignatureWrapper" (Work-) is getting executed which in turn calls another final activity named "AttachFile" (Work-) where an explicit Commit step is given without any precondition. We private checked out the activity and commented this step and performed above mentioned steps to test. This time there was no error and the provided signature was also captured as an attachment. Since we cannot update/checkout above mentioned activities (all are Final rules) so, we could not check in our changes. Can you help me?

***Updated by moderator: Lochan to update Categories and group tags***

Data Integration Java and Activities Case Management User Experience Support Case Exists
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.