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GangadharPrakash Member since 2015 1 post
Cognizant
Posted: March 8, 2018
Last activity: March 8, 2018
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System.ObjectDisposedException: Cannot access a disposed object - Exception

Hi All,

Open span tool is interacting with Pega application. We have come across a scenario where the tool enters case id in the search box, clicks on search button and opens the work object. After the Work Object is opened, the assignment is clicked and landed on the desired flow action. A drop down in the flow action has other flow actions listed to make a switch.

User complains this drop down doesn't get populated in rare scenarios in Production environment. This happens once in many iterations of the above procedure. This issue is not reproducible in non-prod environments.

Verified the pre-processing activity or any access issues, no such items were the root cause of the issue.

System.ObjectDisposedException: Cannot access a disposed object - Exception is posted at the tool end in Open Span and no log entry is available in pegarules/alert log file in Pega.

Kindly let us know if anybody has come across similar issue and had a resolution on the same.

Thanks

Gangadhar Prakash

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