Question3Replies94Views ThrinathJalamadugu Member since 2013 3 posts Accenture Posted: January 31, 2017Last activity: February 1, 2017 Closed Tab not closing - Issue with temporary WO in CRM 7.21We are on Pega 7.2.1 with CRM 7.21.While trying to close the tab in the user portal, tab doesnt close as expected. This is exactly similar to https://pdn.pega.com/support-articles/tab-not-closing-issue-temporary-wo-cpmAs per this SA, an hot fix is required. So, i expect this to be fixed in Pega 7.2.1.We see some error in the tracer. PFA screenshots. Is this still a known issue!? Pega Customer Service User Interface ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoThrinathJalamadugu Accenture replied to ThrinathJalamaduguPFA screenshots with details of the tracer and the error message. Posted: 3 years agoCarissaW_GCS PEGA replied to ThrinathJalamaduguI checked the hot fix you referenced. The hot fix was generated for Pega Customer Service 7.1.3 and the fix went into the Pega Customer Service 7.22 release. You could open an SR to see about getting a hot fix for your current version. Posted: 3 years agoMarissaRogers MOD replied to ThrinathJalamaduguHello ThrinathJ, If you open an SR, please leave a reply on this post with the SR number so that we may link the SR to this PSC post. Thanks! Marissa | Community Moderator | Pegasystems Inc.