Posted: 3 Jan 2017 9:34 EST Last activity: 23 Jan 2017 2:16 EST
Tabs creation failing in CPM application
In my cpm application, there are a number of ways of opening a WorkObject, interactions etc. When a new interaction is created it creates a new tab on top. We are using CPMPortalRecents and CPMPortalRecent sections to generate tabs for new threads. In some scenarios a new thread gets created but a tab for the same is not being created. Need help in figuring this out.
We are using CPM 7.2.1. CPM uses D_CPMPortalRecents data page to create New tabs for each new thread. We are using the same approach, but unable to create the tabs for few threads. For example: launching a workobject, a thread is generated but the TAB for the same is not generated.
Posted: 5 years ago
Posted: 4 Jan 2017 20:59 EST
Susan Liu (SusanLiu_GCS)
Senior Principal Engineer, Technical Support, Runtime Engine
got the ans. The tabs are created with the help of pyAddRecentListItem data transform of PegaCA-work-interaction Class. In my scenario this data transform is not being picked as the work object i am creating is not in the work class. These are special WO residing in a unique implementation layer class.
The solution is just copy the DT in their respective class.It will be picked and tab will be created. Thanks